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Lean Six Sigma
Lean is based on defining value in terms of what the customer receives and reducing or eliminating those things that do not add value to the customer.
Six Sigma is defined as an integrated and disciplined approach for improving business by measuring, understanding and controlling variation in the business process. The variation is understood through data analysis.
If you are not using your technology to accomplish these goals then you are missing out on the biggest return on your IT dollars.
How We help Facilitate Your Process
We decided to call ourselves Tech Guides because we wanted to guide clients on how to use technology. Nowhere is this more apparent then when we help implement Lean Six Sigma processes.
The following is an abbreviated list of what we have done for our customers and can do for you! These are based on DMAIC (Define, Measure, Analyze, Improve and Control)
- Define - Value Stream Mapping/Business Process Mapping - Creation of functional flow charts to show current processes and/or future process maps. Useful to identify current bottlenecks, duplicate entry, inefficient workflow and other forms of waste that lean aims to reduce. Also useful in determining metrics and designing databases.
- Measure - Metrics/Dashboards - Include tools like histograms, Pareto charts, check sheets, control charts, cause-and-effect diagrams, flowcharts, and scatter diagrams. We have created real time dashboards showing the metrics we helped to determine as relevant.
- Analyze - We have created databases of all types designed to collect the data necessary to focus on achieving measurable and quantifiable financial returns. We also use data mining and ad hoc queries to search for relationships and cause-and-effect relationships that may not be initially obvious.
- Improve - 5S (Sorting, Straighten, Shining, Standardizing, Sustaining) - Reorganization and design of server rooms or wiring closets to arrange the equipment in a manner that promotes work flow and troubleshooting. Documentation of I.T. systems to facilitate the speed in which problems can be solved and systems can be analyzed.
- Control - Implementation of database work flow models that standardize the order of processes and flow of information.